fopic Terms of Service

Effective Date: September 8, 2026

View Privacy Notice → · 한국어

This English version is provided for users outside Korea. In the event of any discrepancy, the Korean version prevails — except that nothing in this sentence, or in these Terms, deprives you of any protection that the mandatory consumer law of your country of residence gives you.

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities of The Tens (the "Company") and its users in relation to the use of fopic, a mobile application provided by the Company (the "Service").

Article 2 (Definitions)

1. Service — fopic, the photo capture, editing, and saving application provided by the Company, together with all related services.
2. User — A member or non-member who uses the Service under these Terms.
3. Member — A person who logs in with a social account and uses the account features provided by the Company.
4. Non-member — A person who uses the Service without logging in.
5. Content — Photos, videos, frames, and stickers captured, edited, or created by a user through the Service, or uploaded by a user to the Service.
6. Paid Service — A subscription product offered by the Company for a fee.

Article 3 (Publication and Amendment of Terms)

1. The Company displays these Terms together with its trade name, representative's name, business registration number, and contact details on the webpage where these Terms are published, so that users may readily review them, and provides a link to that page within the Service.
2. The Company may amend these Terms to the extent that such amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
3. Where the Company amends these Terms, it will announce the effective date and the reasons for the amendment, together with the current Terms, on the webpage where these Terms are published, from 7 days before the effective date. Where the amendment is unfavorable to users, notice will be given at least 30 days in advance.
4. A user who does not agree to the application of the amended Terms may discontinue use of the Service and delete their account.

Article 4 (Content of the Service)

The Company provides the following services.

1. Photo capture and four-cut photo creation. While the user is capturing, a video of each shot is recorded at the same time, and a video of the capture session is created automatically.
2. Photo editing using filters, frames, stickers, text, and drawing
3. Saving completed photos and videos to the device and sharing them to other apps. Completed photos are stored automatically in the in-app library (MY fopic) without any further action by the user, and that library is stored only on the user's device.
4. Creation, upload, and account storage of frames and stickers that the user makes directly or produces externally and uploads
5. Temporary sharing of completed photos, videos, frames, and stickers via QR code or a share link
6. Additional features for paid subscribers, such as applying a brand logo and locking the capture screen (available after paid subscriptions launch)
7. Receiving and answering inquiries, and selecting the display language
8. Other services determined by the Company

Capturing, editing, saving to the device, and sharing completed photos and videos may be used without creating an account. However, member login is required for creating or uploading frames and stickers, receiving and storing frames and stickers shared by other users, account storage and cross-device synchronization, and paid subscriptions.

Article 5 (Provision, Modification, and Suspension of the Service)

1. The Service is provided 24 hours a day, year-round, in principle.
2. The Company may temporarily suspend all or part of the Service for system maintenance, equipment repair, communication failures, or other substantial operational reasons. In such cases the Company will give prior notice on the webpage where these Terms are published, provided that notice may be given afterwards where urgent circumstances make prior notice impossible.
3. The Company may modify the content of the Service. Where a modification is unfavorable to users, prior notice will be given in accordance with Article 3.
4. Where the Company discontinues the Service, it will give notice to users at least 30 days before the discontinuation date and will take appropriate measures for paid subscribers in respect of the remaining subscription period.

Article 6 (Membership Registration)

1. A user may register as a member by logging in with an Apple, Google, or Kakao account. The login methods offered may vary depending on the user's operating system and the conditions under which the Service is provided.
2. The Service is intended for persons aged 14 or older. Users confirm at login that they are 14 or older, and persons under 14 may not register as members. Persons under 14 may still use the core features of the Service without an account.
3. The Company may decline an application for membership, or subsequently terminate the service agreement, in any of the following cases:
   • Where the applicant has used another person's name or information
   • Where the applicant has previously lost membership status for breach of these Terms
   • Where there is any other technical or operational impediment to the Company

Article 7 (Withdrawal and Loss of Membership)

1. A member may withdraw at any time by deleting their account from the settings screen within the Service, and the Company will process the request immediately.
2. Upon withdrawal, the member's account information and the frames and stickers saved to the account are deleted without delay and cannot be recovered. Members should save any content they wish to keep to their device before withdrawing.
3. Notwithstanding paragraph 2, purchase history retained by the provider entrusted with verifying paid subscription entitlements is not automatically deleted upon withdrawal. In addition, records of frames and stickers already delivered to other users are not deleted but are disconnected from the account, so that they no longer identify whose records they are. The handling of these records and the procedure for requesting their deletion are set out in the Privacy Policy.
4. Photos and videos already saved to the user's device remain unaffected after withdrawal.
5. The Company may terminate the service agreement after prior notice where a member commits any of the following acts, provided that notice may be given afterwards in urgent cases:
   • A material breach of the user obligations under Article 11
   • Interference with the normal operation of the Service

Article 8 (Paid Services and Payment)

This Article and Article 9 apply from the time the Company launches its paid subscription service.

1. The Company offers both free services and paid subscription services. The types, scope, and prices of paid services are displayed on the pricing screen within the Service.
2. Payment for paid services is made through in-app purchase in the app market from which the user downloaded the Service (currently Apple's App Store), and the Company does not directly collect or retain users' payment method information.
3. A subscription renews automatically at each billing cycle unless the user cancels it. Whether the subscription renews automatically, the renewal cycle, and the amount charged are clearly displayed on the App Store screen before payment, and payment is made only where the user has reviewed and agreed to them.
4. The Company may change the price of a paid service. A changed price applies from the billing cycle following the date of change. Where a price is increased, the Company will give prior notice in accordance with Article 3.
5. Where a minor has made a payment without the consent of their legal representative, the user or the legal representative may cancel that payment in accordance with applicable law. Cancellation and refund procedures follow the policies of the relevant app market.

Article 9 (Cancellation of Subscription and Refunds)

1. A user may cancel a subscription at any time from the subscription management screen of the app market on their device. Following cancellation, the user may continue to use the paid service until the end of the period already paid for, after which automatic renewal stops.
2. Payment and refunds are governed by the app market operator's policies and procedures, and refund requests must be made directly to that operator. The Company adjusts the user's paid service entitlement in accordance with the app market operator's refund decision.
3. Notwithstanding paragraph 2, users may exercise their right of withdrawal under applicable laws, including the Act on Consumer Protection in Electronic Commerce. Nothing in these Terms limits any right guaranteed to users by law.
4. Where a user is unable to properly use a paid service due to reasons attributable to the Company, the Company will extend the subscription period for the corresponding duration, issue a refund, or take other appropriate measures.
5. Where a subscription ends and the account reverts to the free tier, frames and stickers exceeding the free tier's storage limit are not deleted but are retained in a restricted state. The user may choose which items remain available, and may adjust that choice afterwards by reordering the list. Restrictions are lifted upon resubscription.
6. Frames and stickers that a user creates externally and uploads through the upload feature available only on the Brand tier ("Brand Assets") may be used only while a Brand tier subscription is active. When a Brand tier subscription ends, Brand Assets are not deleted; they remain stored in the account in an unusable state, and resubscribing to the Brand tier immediately makes all stored Brand Assets usable again. Because Brand Assets are created on the premise of the Brand tier's feature that suppresses display of the service logo, subscribing to a paid tier other than the Brand tier does not by itself make Brand Assets usable again, and the selection described in paragraph 5 does not apply to Brand Assets either. The Company also displays this information on the Brand tier information screen.
7. Where a Brand tier subscription ends, paragraph 5 applies to frames and stickers that are not Brand Assets. In that case, the number that remains usable follows the storage limit of the tier to which the account has moved.

Article 10 (Advertising)

1. The Company may display advertisements in the course of using the Service in order to operate the Service that it provides free of charge.
2. Advertisements are not shown to users with a paid subscription.
3. Advertisements are delivered through the advertising service provided by Google LLC. In this process, an advertising identifier, device information, IP address, and approximate location inferred from the IP address (country and city level) are processed. The Service does not request the device's location permission. The items processed and how to opt out are set out in the Privacy Policy.
4. Users may opt out of tracking for personalized advertising in their device settings. Opting out does not limit any feature of the Service.
5. The Company is not responsible for the content of advertisements provided by advertisers, nor for transactions between advertisers and users, except where the Company acted intentionally or negligently.

Article 11 (User Obligations)

Users must not engage in any of the following acts.

1. Creating or sharing Content that infringes another person's rights, including rights of likeness and copyright
2. Sharing or distributing photographs of another person without that person's consent
3. Creating or sharing Content that is obscene or violent, or that otherwise violates applicable laws or public order and morals
4. Using information obtained through the Service for commercial purposes without the Company's prior consent
5. Reverse engineering the Service's source code or interfering with the normal operation of the Service
6. Accessing the Service by automated means in an abnormal manner or causing an excessive load
7. Any other act that violates applicable laws

Article 12 (Copyright in Content)

1. Copyright in the photos, videos, frames, and stickers captured or created by a user through the Service, or uploaded by a user to the Service, belongs to the user. The Company asserts no rights over them.
2. The Company stores and transmits Content only to the extent necessary to provide the relevant feature, and only where the user uses the account storage or QR sharing features. The Company does not use users' Content for any other purpose, including promotion, advertising, or artificial intelligence training.
3. Copyright and intellectual property rights in the frames, stickers, filters, logos, and other materials provided by the Service by default belong to the Company or the rightful rights holder. Users must not reproduce, distribute, or sell them beyond the purpose of using the Service.
4. The Service may include fonts, images, and other assets provided by third parties under open-source licences. Rights in those assets belong to their respective holders and their licence terms apply.

Article 13 (QR Sharing Feature)

1. Users may share the frames and stickers they have made, and the photos and videos they have completed, with others via a QR code or a share link.
2. When a capture result is shared, the completed four-cut photo and the capture-session video are uploaded together to the Company's sharing storage. Where a user shares a frame they made, the images that frame uses (including any photo the user set as its background) are uploaded as well.
3. Uploaded files can no longer be newly accessed via the QR code or share link 24 hours after upload, and the Company deletes the files through an automatic deletion process that runs every hour thereafter. Actual deletion is therefore completed between 24 and at most 25 hours after upload.
4. A file address issued by a download page that was already open just before expiry remains valid for one hour after it was issued, so downloading may remain temporarily possible within that window.
5. Anyone who receives the QR code or share link can access the file, so users should carefully consider with whom and what they share. In particular, where a photograph of another person is shared, that person's prior consent must be obtained.
6. This feature requires an internet connection and may be unavailable depending on network conditions.

Article 14 (Restriction of Service Use)

1. The Company may restrict a user's use of the Service after prior notice where the user has breached the obligations under Article 11. Where the breach is material or urgent, the Company may restrict use first and give notice afterwards.
2. A user may object to a restriction under paragraph 1 using the contact set out in Article 18, and the Company will immediately restore access where it finds the objection justified.

Article 15 (Protection of Personal Information)

The Company complies with applicable laws in protecting users' personal information. Matters relating to the processing of personal information are set out in a separate Privacy Policy.

Article 16 (Obligations of the Company)

1. The Company complies with applicable laws and these Terms and endeavors to provide the Service continuously and reliably.
2. Where the Company finds an opinion or complaint raised by a user to be justified, it will address it without delay. Where processing requires time, the Company will inform the user of the reason and the expected schedule.

Article 17 (Limitation of Liability)

1. The Company is not liable where it is unable to provide the Service due to causes beyond its control, including acts of God, war, national emergency, or service interruption by telecommunications providers.
2. The Company is not liable for the content of Content created by users through the Service or for disputes arising from it, except where the Company is at fault through intent or negligence.
3. The Company is not liable for the loss or corruption of photos and videos saved to a user's device, except where caused by the Company's intent or negligence.
4. Nothing in these Terms excludes the Company's liability for damage caused by its intent or gross negligence, nor limits any right guaranteed to consumers by applicable law.

Article 18 (Notices and Contact)

1. Where the Company needs to give an individual notice to a user, it does so to the email address the member provided through their login method. Where the email address is unknown or individual notice is otherwise impossible, the Company may replace individual notice with an announcement on the webpage where these Terms are published.
2. Users may contact the Company through the inquiry form in the Service's settings screen or at the email address below. When the inquiry form is used, the device and app information needed to answer the inquiry is sent together with the inquiry; those items are set out in the Privacy Policy.
   • Email contact@thetens.app

Article 19 (Compensation for Damages)

Where the Company or a user causes damage to the other party by breaching these Terms, that party is liable to compensate for the damage.

Article 20 (Dispute Resolution)

1. Where a dispute arises between the Company and a user, both parties will endeavor to resolve it amicably in accordance with the principle of good faith.
2. Users may apply for mediation of disputes relating to use of the Service to the Korea Consumer Agency Consumer Counseling Center (1372) or the Consumer Dispute Mediation Committee.
3. Disputes relating to personal information may be submitted for mediation to the Personal Information Dispute Mediation Committee (1833-6972).

Article 21 (Governing Law and Jurisdiction)

1. These Terms and the relationship between the Company and users are governed by the laws of the Republic of Korea.
2. Where litigation is brought between the Company and a user in connection with use of the Service, it will be filed with the court having jurisdiction under the Civil Procedure Act.

Addendum

1. These Terms take effect on September 8, 2026.
2. These Terms supersede the Terms established on August 5, 2026.
3. The amendment previously announced as taking effect on August 13, 2026 was incorporated into these Terms before it took effect.

Revision history

• August 5, 2026 — established
• September 8, 2026 (applied August 13, 2026) — our contact address changed to a business email (contact@thetens.app), and our business address and phone number are shown again. Applied before the effective date, so no new notice period starts.
• September 8, 2026 — revised. Added the conditions of use for assets uploaded through the Brand-tier-only upload feature (Article 9, paragraph 6) and the per-tier storage limit applied to other frames and stickers (Article 9, paragraph 7). Also incorporates the amendment previously announced for August 13, 2026 (reconciliation of the Terms with the app's actual behaviour, the new advertising Article 10 and notices Article 18, the fact that a completed photo is uploaded together when a capture result is shared, that actual deletion of uploaded files takes up to 25 hours, how items to keep are chosen when a subscription ends, and the scope of records retained after withdrawal).
• August 13, 2026 — revised (incorporated into the 8 September 2026 revision above before it took effect). Reconciled the Terms with the app's actual behaviour and corrected the facts accordingly, and added the advertising Article 10 and the notices and contact Article 18. Clarified that a completed photo is uploaded together when a capture result is shared, that actual deletion of uploaded files takes up to 25 hours, how items to keep are chosen when a subscription ends, and the scope of records retained after withdrawal. Aligned with the Privacy Policy on the processing of approximate location for advertising (Article 10, paragraph 3) and on delivery records being anonymised rather than deleted (Article 7, paragraph 3).